Frequently Asked
Questions

Yes. IMC brings all necessary cleaning supplies and equipment to every job. You don't need to provide anything; we show up fully prepared.

Absolutely. We have experience servicing facilities ranging from small professional offices to large multi-floor commercial buildings and industrial warehouses exceeding 45,000 square feet. Every cleaning program is scaled to fit the size and demands of your facility.

We offer both. Whether you need a one-time deep clean, a post-construction cleanup, or an ongoing janitorial program, IMC can accommodate your needs. Recurring service is available daily, several times per week, weekly, or on a custom schedule.

Yes. Our post-construction cleaning service covers the full cleanup process after a renovation or new build, from initial debris removal through final detail cleaning. We work with contractors, property managers, and business owners to get spaces move-in ready on time.

IMC works with a wide range of industries, including office buildings, medical and healthcare facilities, retail stores, restaurants, industrial facilities, and property management companies. If you don't see your industry listed, reach out; we likely serve it.

We base quotes on the size of your space, the type of facility, how often you need service, and the specific tasks involved. After an initial walkthrough of your facility, we put together a detailed, transparent proposal with no hidden fees.

Yes. Services that go beyond routine janitorial work, such as floor waxing, carpet extraction, and exterior window cleaning, are priced separately and typically add $0.10 to $0.30 per square foot to the base rate.

No. IMC provides transparent, itemized quotes so you know exactly what you're paying for before we start. If your scope of work changes, we will communicate any pricing adjustments upfront.

No. IMC does not require monthly contracts. You're free to adjust or cancel your service at any time. We keep your business by doing great work, not by locking you in.

We offer flexible scheduling to work around your business hours. Most commercial cleaning is done in the evenings or early mornings to avoid disrupting your team or customers. We're also available on weekends.

Yes. We assign a consistent crew to each facility so they become familiar with your space, your expectations, and your specific cleaning program. This consistency leads to better results and fewer issues over time.

IMC backs every visit with a 100% satisfaction guarantee. If something isn't right after a cleaning, let us know, and we'll return to make it right at no additional charge, no questions asked.

We make it easy. You can reach us by phone, email, or text. We respond quickly to any concerns and are always open to adjusting your cleaning program as your needs change.

Yes. IMC is fully insured. Every job is covered, giving you peace of mind that your facility and its contents are protected.

Yes. All IMC staff go through professional training before their first assignment. We train our team on proper cleaning techniques, product usage, safety procedures, and the specific requirements of different facility types.

IMC staff are trained on green cleaning alternatives and can incorporate eco-friendly products into your cleaning program upon request.

If your business is located near our service areas, reach out, and we'll let you know if we can accommodate you. We're always open to discussing service for nearby locations.